Privacy Policy
Privacy Policy
Effective Date: July 1, 2025
1. Introduction
Welcome to the Connections Community. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you engage with our services, which include our websites, community platform, online courses, and in-person events (collectively, “the Platform”). We are committed to complying with applicable privacy legislation in British Columbia and Canada, including the Personal Information Protection Act (PIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA).
By using the Platform, you consent to the practices described in this Policy.
2. What Information We Collect
Information You Provide Directly
Account & RSVP Information: Name, email address, phone number, and any business-related info provided during registration or RSVP.
Profile & Community Contributions: Username, biography, photos, comments, posts, and other content you submit.
Payment & Billing Details: Name, billing address, and transaction records (Note: Full payment card details are securely handled by third-party processors like Stripe or PayPal. We do not retain credit card numbers).
Course Data: Enrollment records, progress tracking, and feedback.
Surveys & Forms: Responses to application forms, feedback, or qualification surveys.
Support & Correspondence: Any emails or direct communication with us.
Information Collected Automatically
Device & Usage Data: IP address, device type, operating system, browser, access times, pages visited, and referring URLs.
Cookies & Similar Technologies: Used for functionality, analytics, and performance enhancement. You can modify your browser settings to decline cookies.
3. How We Use Your Information
We use personal data for the following purposes:
To create and manage your account.
To facilitate your access to events, the community, and course materials.
To process transactions and send receipts.
To communicate important information (e.g., event reminders, course updates).
To support peer networking by displaying your public profile.
To analyze engagement, improve the Platform, and optimize user experience.
For marketing (only with your explicit consent).
To comply with legal obligations and resolve disputes.
4. Sharing of Information
We do not sell your personal information.
We may share your information:
With Other Users: Public content (comments, posts, profile data) is visible to other community members. Privately shared contents and data will remain private.
With Referring Team Members: Your contact details may be shared with the person or organization who invited you for internal communication or community engagement purposes.
With Service Providers: Including our CRM (BIZAIOS), email service providers, course platform, and payment processors, all of whom are bound by confidentiality agreements and privacy obligations.
With Legal Authorities: When required by law, subpoena, or to protect our rights or community safety.
5. Your Rights and Choices
Under PIPA and PIPEDA, you have the right to:
Access and Correct your personal data.
Withdraw Consent to the use of your data for marketing.
Request Data Deletion, subject to legal or business retention obligations.
File a Complaint with the Office of the Information and Privacy Commissioner for BC.
To make a request, contact us at [email protected].
6. Data Security
We implement industry-standard safeguards to protect your personal information. However, no system is 100% secure, and you provide information at your own risk.
7. International Users
If you are accessing the Platform from outside Canada, be aware your data may be transferred to and processed in Canada or other jurisdictions.
8. Contact Us
If you have questions or concerns, contact us at:
📬 6906 King George Blvd, Surrey, BC V3W 4Z9